Use of service companies to help with the application.
Answer: The process of applying for and receiving your first passport requires that you take an oath. In addition, you must sign your application in person in front of passport agent. Therefore, you cannot apply for your first passport using a service or friend. There are many passport bureaus throughout the U.S. Some of those offices remain open on Saturday to accommodate people whose work schedule does not allow them to visit during weekdays. For a complete list of passport agency or centers, see below:
An appointment is necessary. You can schedule it by calling the National Passport Information Center 24 hours a day 7 days a week at 1-877-487-2778
Some of the larger passport agencies can be found in major metropolitan areas such as New York, Chicago, Los Angeles, Washington DC and many more. They can help with the application process.
Diplomatic, Official and No-Fee Passports are available in the Washington D.C. Special Issuance Agency.
As you are writing from Chicago, you can reach the Chicago Passport Agency at 1-877-487-2778. Appointments are necessary.
If you are applying for an expedite passport service, you can utilize a service to do so for you by clicking on this link who can also help with the application.